Skip Navigation

Art & Design

Art & Design
Apple Macintosh Suite

Apple Macintosh Suite

Mac Suite Booking Procedure

  1. Students may book in advance for one, two-hour session. Names will be removed in the case of excess bookings.
  2. When booking please write your name in BLOCK CAPITALS only, signatures will be erased.
  3. Bookings must be taken up within 30 minutes of start or will be lost.
  4. There are adjustable height desks in the Suite that offer booking priority to Disabled Customers. These are identified on the Booking Sheet and on the desks. If you do not require an adjustable height desk, please reserve another Terminal first. It is the responsibility of ALL students to book desks that are appropriate to their requirements.
  5. If, at the end of your session, nobody is waiting to use your Terminal, then you may continue for another session. In this case, it is advisable to enter your name on the Booking Sheet.

Code of Practice

What do we offer?

The Apple Mac Suite, room 305a, third floor Chatham, offers a range of software applications covering page layout, web design, digital video editing and image editing and capture via high resolution scanners with the capacity to scan positive and negative transparencies in many formats.

What do we expect from you?

  • Attend an induction course prior to becoming users of the Suite;
  • Complete introduction to software courses organised by your Course Leaders;
  • Observe the University’s code of practice for computer use;
  • Take responsibility for building up your knowledge of the software programmes after initial induction;
  • Adhere to the booking procedures and time limits for computer usage to allow all eligible students an opportunity to use the facilities;
  • Respect the opening times (see above);
  • Refrain from eating and drinking and using mobile phones;
  • Report any faults, jams, crashes or other issues with the machines immediately to a Technician.

Storage of students' work

We do not store students’ work. You are responsible for your work and you must save your files to your own media. At the end of your session your work is automatically removed from the machine. We suggest you buy CDs, DVDs, Zip discs or a mini USB drive. If you intend to produce large files we advise you to buy a portable Firewire drive which you can also plug into machines in other areas of the Faculty.

How may we help?

The Technical Staff will assist students in the following ways: After completion of an Induction Course, students can expect technical support with scanning and printing and with software and hardware related problems. It is not the responsibility of the Technicians to teach the students how to use software. Academic Staff, or nominated Teaching Staff, will be responsible for initial induction to software. Once a student has completed formal software training, Technical Staff will help with software usage.

Reporting faults

Please report any crashes faults or issues immediately to the Technical Staff to assist them in effecting speedy repairs.

Machine breakdowns

We aim to hold a small number of machines in reserve, which will be swapped over in the event of a breakdown, to minimise disruption.

Restriction on loaning out equipment

The Apple Mac suite is a Faculty based resource and as such the machines and equipment must remain in the Suite.

Restriction of Access

At certain times in the week access to the Seminar Room, (room 143c), may be restricted whilst classes are in progress. At these times students, other than those attending the class, will be excluded. These classes will have been pre-booked on the Booking Sheet and a door notice will be posted showing the time that open access resumes.

Health and Safety

The Faculty endeavours to provide a comfortable and safe working environment for all students within the teaching and learning centres. Students are reminded to take a ten-minute break every 60 uninterrupted minutes of computer work. Short, frequent breaks are more beneficial than occasional longer ones. It is your responsibility to adjust your seating position before you start work. Please see the poster in the suite to assist you on the correct seating position.


Opening hours

The Mac Suite is open Monday to Friday, during normal building opening times.

Technical support is not available after 4.30pm.

Useful Links

Adobe Help
www.adobe.co.uk/studio

Adobe Tips & Tutorials
studio.adobe.com

Apple Support
www.apple.com/uk/support

Audacity Help
audacity.sourceforge.net/help

DVDx DVPro Help
www.dvdxdv.com

iDVD Help
www.apple.com/support/idvd

iMovie Help
www.apple.com/support/imovie

iPhoto Help
www.apple.com/support/iphoto

iTunes Help
www.apple.com/support/itunes

Mac OS X v10.4 Tiger Help
www.apple.com/support/tiger

Macromedia Help
www.macromedia.com/support

Microsoft Help
www.microsoft.com/mac/

MMU Self Service
www.mmu.ac.uk/self

QuickTime Pro Help
www.apple.com/quicktime/pro

Scanning Help
www.scantips.com

Toast Help
www.roxio.com/en/support